Privacy Policy
Controller’s Identity
Owner: VENUX SURFACE, S.L.U., hereinafter “VENUX”
Address: Ctra. Nacional N-340, Polígono Industrial La Mina km 953.80, 12520 Nules (Castellón), Spain
VAT: B56876600
Registry: Registered in the Mercantile Registry of Castellón, Volume 1922, Folio 104, Sheet CS-47552, Entry 1
Website: www.venuxsurface.com
Contact Email: notificaciones@serviplana.es
In accordance with personal data protection legislation, and any other relevant and applicable law, the user is informed that the personal data provided will be processed by the controller solely for the purposes described in the corresponding form. The user is also informed that the failure to provide the data indicated in the forms available on the website will make it impossible to fulfill the purpose for which the data is collected.
Sending Information by Any Means, Including Electronic
If you have not objected to receiving commercial information by any means, including electronic means, we inform you that the personal data provided will be processed to keep you informed about VENUX’s activities, with the legitimate interest serving as the legal basis.
We inform you that your data will be kept as long as you do not revoke the consent given or request the deletion of your data or the opposition to the processing, without prejudice to its retention while legal obligations affecting VENUX persist.
Contact
If you have filled out the contact form on the VENUX website, we inform you that, in accordance with data protection legislation, the personal data provided in the form will be processed by VENUX to address your query, based on the entity’s legitimate interest. This is upon completing and submitting the form and checking the box accepting this Privacy Policy.
We inform you that your personal data will be kept for the strictly necessary time to attend to your request, as long as you do not revoke your consent, and without prejudice to its retention while legal obligations affecting VENUX persist.
Purchase
If you have filled out the purchase form on the VENUX website, we inform you that, in accordance with data protection legislation, the personal data provided in the form will be processed by VENUX to manage your purchase. VENUX bases this on the interested party’s consent, by completing and submitting the form and checking the box accepting this Privacy Policy. It will also be used for sending information related to our activity, based on VENUX’s legitimate interest.
Your personal data will be processed for the duration of the business or contractual relationship with you, unless you revoke your consent, and without prejudice to its retention while legal obligations affecting VENUX persist.
Regarding All Processing
Communication of Data to Third Parties
No data will be transferred to third parties except for legal obligations. However, in order to correctly provide the services, VENUX may need to communicate certain personal data to third parties who provide services solely for the proper functioning of the company. In any case, these data communications will be made as part of a data processing assignment by these third parties, to provide services to VENUX, which implies the third-party access to VENUX’s personal data. In this regard, VENUX will have the necessary data processing contracts in place with third parties that process or access VENUX’s personal data, in compliance with data protection regulations.
Exercise of Rights
We also inform you that you have the rights of access, rectification, deletion, opposition, limitation of processing, and portability regarding your personal data, as well as the ability to revoke your consent. You can exercise these rights by sending an email to informatica@serviplana.es. The request must include your name, surname(s), address, the right you wish to exercise, and the content of your request.
Please note that you can withdraw your consent at any time.
VENUX is committed to addressing the requests submitted either via email or mail. In this regard, VENUX will respond within one month of receiving the request. However, note the possibility of extending this period by two months due to the complexity of the request and the number of requests received. This extension will be communicated within one month from the receipt of the request.
Finally, if you have not obtained satisfaction in the exercise of your rights, you have the right to file a complaint with the national supervisory authority. For this purpose, you should contact the Spanish Data Protection Agency, either through the electronic means enabled by them or through their physical address: C/ Jorge Juan, 6, 28001-Madrid.
Data Maintenance
The interested party is responsible for keeping the data provided to VENUX properly updated. When the data provided by the interested party is false, incomplete, outdated, or inaccurate, the interested party will be liable for any damage, direct or indirect, material or immaterial, that may be caused to a third party or VENUX. The latter reserves the right to terminate the services provided to the interested party, as well as any relationship, without prejudice to any other legal actions that may be applicable.
Use of Cookies
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Data Security
VENUX has implemented the necessary security measures in its workplaces, facilities, systems, communication infrastructure, etc., as required by personal data protection legislation. It has also adopted logical, physical, organizational, contractual, and other measures to prevent unauthorized third-party access to the data, as well as the destruction, modification, reproduction, disclosure, transmission, or reuse of the same.
However, whenever you provide personal information online, there is a risk that third parties, whose control is beyond our reach, may intercept this information and use it. Although VENUX strives to protect personal information and your privacy, it cannot guarantee the security of the information you disclose over the internet, which remains your responsibility.
Validity and Modification of the Privacy Policy
The Privacy Policy established by VENUX is in effect from the date of its publication on the corresponding website; the user can archive and/or reproduce it.
This Policy may be modified due to changes in the requirements set by the applicable legislation at any given time, judicial rulings, jurisprudence, or changes in VENUX’s business practices and strategy. Publication and access by users will be carried out through this same site, understanding that the relationships established with them prior to the changes will be governed by the rules provided at the time the website was accessed for their establishment.